Fort Bliss Monitor

Commissary reset scheduled for Oct. 24, 25

FDECA
Special to The Monitor

In true military style, commissary customers can show their ability to survive. Survive change, that is. The time for change has come to the Fort Bliss Commissary. “We’ll be closed October 24 and 25 for a store reset. The reset will commence Oct. 23 at 6 p.m., and last for three days,” said Store Director Don Fleck.

The commissary will reopen with its new look Wednesday. The Defense Commissary Agency is in a continual process of changing how product is placed on commissary shelves during store “resets.” The goal is to give commissaries worldwide a more customer-friendly product flow and a layout that is as consistent as possible from location to location.

DeCA is intent on making the commissary shopping experience faster and easier – making the commissary the place to shop every day, not just on pay day. One of the priorities is to help busy, active-duty shoppers make a quick run through their commissary and get home more quickly. Ideally, customers won’t have to search the entire store to find a few necessary items.

“The whole idea, in a nutshell, is to get convenience into the shopping experience,” said Fleck. Consistency is also part of the reset equation. “Why shouldn’t you be able to go to different commissaries and find basically the same layout? We try not to inconvenience the customers while resetting stores,” said Fleck. “But we often have to close the store for a day, sometimes two, in order to pull down the product, move it, replace the gondola shelving and restock it. But, we think the customers will find they have a better shopping experience when we reopen,” he said.

The Fort Bliss Commissary will be adding approximately 300 additional semi-perishable items to the stock assortment and the layout will completely change as well. “We will be adding an additional four feet to each gondola aisle, which will provide extra holding power.

To make changes easier for customers to follow, the commissary will have aisle layout maps available, as well as generic aisle/item locators on their Web pages. Store web pages are at www.commissaries.com along with store hours, contact information, store news and special customer service features.



www.bliss.army.mil	Published for the Fort Bliss/El Paso, Texas Community	October 20, 2005

<map name="boxmap-b4"> <area shape="rect" coords="0, 589, 120, 600" href="http://rcm.amazon.com/e/cm/privacy-policy.html?o=1" > <area coords="0,0,10000,10000" href="http://www.amazon.com/exec/obidos/redirect?tag=&creative=92501&camp=8117&link_code=dl1&path=subst/misc/amazon-cobrand-cc/v3/marketing-from-associates-step1.html/ref%3Db1_assoc_29" > </map>	Commissary reset scheduled for Oct. 24, 25 FDECA Special to The Monitor In true military style, commissary customers can show their ability to survive. Survive change, that is. The time for change has come to the Fort Bliss Commissary. “We’ll be closed October 24 and 25 for a store reset. The reset will commence Oct. 23 at 6 p.m., and last for three days,” said Store Director Don Fleck. The commissary will reopen with its new look Wednesday. The Defense Commissary Agency is in a continual process of changing how product is placed on commissary shelves during store “resets.” The goal is to give commissaries worldwide a more customer-friendly product flow and a layout that is as consistent as possible from location to location. DeCA is intent on making the commissary shopping experience faster and easier – making the commissary the place to shop every day, not just on pay day. One of the priorities is to help busy, active-duty shoppers make a quick run through their commissary and get home more quickly. Ideally, customers won’t have to search the entire store to find a few necessary items. “The whole idea, in a nutshell, is to get convenience into the shopping experience,” said Fleck. Consistency is also part of the reset equation. “Why shouldn’t you be able to go to different commissaries and find basically the same layout? We try not to inconvenience the customers while resetting stores,” said Fleck. “But we often have to close the store for a day, sometimes two, in order to pull down the product, move it, replace the gondola shelving and restock it. But, we think the customers will find they have a better shopping experience when we reopen,” he said. The Fort Bliss Commissary will be adding approximately 300 additional semi-perishable items to the stock assortment and the layout will completely change as well. “We will be adding an additional four feet to each gondola aisle, which will provide extra holding power. To make changes easier for customers to follow, the commissary will have aisle layout maps available, as well as generic aisle/item locators on their Web pages. Store web pages are at www.commissaries.com along with store hours, contact information, store news and special customer service features.